BELLA MCQUEEN transactions
transaction/Shipping Information
Shipments/Orders:
**All Clients Will Receive Orders 3 To 5 Days From Purchase Date.. Clients Will Receive Tracking # Via email. Once order has been shipped. All Shipments Have Signature Confirmation**.
Local
Deliveries :
Local Deliveries are Available Within a 20 To 25 mile radius in Jacksonville, Fl. Delivery fee is 15.
Refunds:
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original payment, within 2 to 3 business days. **NO REFUNDS ON PURCHASES MADE IN BOUTIQUE **
Late or Missing
Refunds (If
Applicable):
If you haven't received a refund yet, First check your bank account again, then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank.
There is often some processing time before refund is posted. If you've done all of this and you still have not received your refund yet, please contact us at
Sale Items:
Only Regular priced items may be Refunded ,(ONLY) If merchandise is damaged when client receives order via mail (ONLY)will there be a refund. Post date must be 48hrs from when order received by client. All purchases made at boutique location are (NON REFUNDABLE).
Exchanges (If Applicable):
We only refund
damaged items if they are defective or damaged. Or if you need exchange for the same item, send us an email a
and send your item to :
PO Box 551190
Jacksonville, FL
32255.
Return Shipping:
To return your product, you
should mail your items to:
PO BOX 551190 Jacksonville, FL
32255.
***You will be responsible for paying for your own shipping costs for returning your items. Shipping cost are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchange items to reach you, may vary.
If your items are over $75, you may want to consider purchasing a tracking number on shipping service or purchasing shipping insurance. Thank you for shopping
Bella McQueen***.